Privacy Policy

Information We Collect

The Westlink Ops app may collect or process the following information:

• Account information, such as your name, email address, phone number, role, and user ID.
• Job information, including assigned jobs, job status, job notes, job times, client details, site details, and job-related instructions.
• Photos and captions uploaded as job proof, arrival proof, or completion proof.
• Optional location information, including latitude and longitude, when uploading job proof photos.
• Quote, invoice, recurring job, client, site, product, and schedule information needed to operate the app.
• Device and login information used for authentication, session security, and app access.

How We Use Information

We use this information to:

• Allow authorised users to sign in securely.
• Show assigned jobs, schedules, clients, sites, quotes, invoices, and recurring work.
• Allow staff to start jobs, complete jobs, upload proof photos, add notes, and manage work records.
• Support operational, administrative, reporting, and customer service workflows.
• Maintain security, prevent unauthorised access, and troubleshoot app issues.

Location Information

The app may request location access when a user uploads a job proof photo. Location information is used only to support operational proof of work and is linked to the uploaded job photo. If location permission is denied, the app can still upload photos without location coordinates.

Photos and User Content

Photos, captions, and notes uploaded through the app are stored for business operations, job verification, client service, and internal record keeping.

Data Sharing

We do not sell personal information. Information may be shared only with authorised Westlink Cleaning staff, approved service providers, or systems required to operate, secure, and support the app.

Data Security

We use reasonable technical and organisational safeguards to protect app data against unauthorised access, misuse, loss, or disclosure.

Data Retention

We retain operational and job-related records for as long as needed for business, legal, accounting, compliance, and customer service purposes.

No Advertising or Tracking

The Westlink Ops app does not use advertising tracking, third-party ad networks, or data selling.

Access and Support

For privacy questions, access requests, or support, contact Westlink Cleaning:

Email: support@westlinkservices.com.au
Phone: 1300 937 546
Website: https://www.westlinkservices.com.au

Updates

We may update this Privacy Policy from time to time. The latest version will be available on our website.

Last updated: 8 June 2026