Westlink Cleaning Pty Ltd is an Australian owned cleaning and facility services company that supports residential, commercial, industrial and strata clients in Sydney and Darwin. We help homeowners, property managers, builders and businesses keep their spaces clean, safe and operational with professional cleaners, trained technicians and commercial grade equipment.
Legally, we operate as WESTLINK CLEANING PTY LTD
Registered as an Australian proprietary company limited by shares and registered for GST.
Westlink began in 2014 when Zahid Ali started trading as Westlink Cleaning Services under ABN 11 677 109 115, initially as an individual sole trader based in Bankstown NSW. That small operation serving local homes and small businesses has since evolved into a structured company that now operates across Sydney and Darwin with multiple specialist brands.
Today, Westlink Cleaning Pty Ltd owns and operates a family of cleaning brands, including:
Westlink Cleaning Services, our core residential and mixed cleaning division
Westlink Commercial Cleaning, focused on offices, strata sites, warehouses and corporate facilities
Westlink Construction Cleaning, dedicated to builders cleans, fitout cleans and handover preparation
Location based brands such as Westlink Cleaning Epping, Westlink Cleaning Darwin, Westlink Cleaning Parramatta and Westlink Cleaning Liverpool, which deliver localised service while following the same central systems and standards
Across every brand, the leadership, safety systems and quality expectations remain the same. Whether we are cleaning a family home, a high rise office, a construction site or a busy retail space, Westlink operates with one purpose: to provide reliable, safety compliant and high standard cleaning that supports healthier living and working environments in every city we serve.
Westlink began in 2014 when Zahid Ali started Westlink Cleaning Services as a sole trader in Sydney. The goal was simple. Deliver dependable cleaning with trained people, clear communication and safe methods for homes and businesses. Across the market we kept seeing the same problems. Missed schedules, uneven quality, poor chemical handling, no runoff control and little accountability when multiple sites or contractors were involved.
From the first year we built the service around the gaps we met on site.
Consistency across visits, shifts and locations
Proper WHS procedures and ongoing staff training
Sydney Water and local council runoff compliance for exterior and pressure cleaning
Surface sensitive methods for mixed materials within the same property
Commercial grade equipment applied with residential care
Clear reporting and a named contact for every job
In 2017 the Westlink Cleaning Services business name was formally registered. In 2020 the operation transitioned to a company structure to scale systems, training and supervision while keeping the personal service that built the brand.
As clients expanded, so did our scope. We added commercial offices, strata portfolios, hospitality venues, warehouses and construction handovers. To serve each environment with the right focus we created specialist brands under one leadership and one set of standards. Westlink Commercial Cleaning for business, strata and industrial sites. Westlink Construction Cleaning for builders and fitout partners. Location brands such as Westlink Cleaning Darwin to provide local response with central quality control.
Today we operate across Sydney and Darwin with one operating model. Trained technicians, documented methods, safety and environmental compliance, modern equipment and responsive communication. The same framework supports regular residential care, high traffic corporate spaces and complex builder cleans. Our growth plan is national, beginning with deeper coverage across New South Wales and the Northern Territory, while protecting the quality controls that solved the original gaps we set out to fix.
Deliver dependable, safe and high quality cleaning that protects people, property and the environment in every job we take in Sydney and Darwin. We do this with trained teams, evidence based methods, modern equipment, Sydney Water and council compliant runoff controls, and clear communication from first quote to sign off.
Quality you can measure with documented checklists, supervisor audits and photo reporting
Safety first through WHS systems, surface sensitive methods and chemical handling training
Environmental responsibility with water efficient pressure cleaning and low impact products where suitable
Reliable scheduling supported by route planning, escalation paths and a named contact for every account
Skilled people who are vetted, trained and continuously upskilled on new techniques and equipment
Partnership mindset that aligns our work to each client’s hygiene standards, industry regulations and business goals
Build a trusted Australian cleaning group, starting from our Sydney and Darwin bases, that sets the benchmark for safe, sustainable and accountable cleaning across residential, commercial, strata and construction environments.
Expansion across NSW and the Northern Territory first, followed by entry into additional Australian cities with the same central systems and brand standards
Strong specialist brands under one leadership, including Westlink Commercial Cleaning for business, strata and industrial sites, and Westlink Construction Cleaning for builders and fitout partners
Continuous innovation through better machines, smarter workflow software, surface specific methods and measurable service level commitments
Industry leadership in compliance, including WHS, Sydney Water and council requirements, supported by routine training and internal audits
A people first culture that develops long term careers, recognises high performance and invests in accredited training pathways
Proven sustainability gains year on year, including lower water use in exterior cleaning, tighter chemical controls and responsible waste management
Trust comes from clear systems, trained people and transparent compliance. Westlink operates under an Australian proprietary company structure and maintains the registrations and insurance expected of a professional cleaning provider. We serve Sydney and Darwin with one quality system that covers residential, commercial, strata and construction environments.
Written SOPs for each service type, version controlled and surface specific
WHS risk assessments, SWMS and site inductions for every new location
Sydney Water and local council runoff controls for exterior and pressure cleaning
Chemical management plan, SDS library and safe decanting and storage procedures
Public liability and workers compensation insurance appropriate to our risk profile
Police checked staff and right to work verification
Electrical safety, RCD use and equipment tagging schedules
Incident reporting, corrective actions and root cause reviews
Quality control checklists, supervisor audits and photo evidence on completion
Contractor management and confidentiality practices for sensitive sites
Safer sites with consistent WHS practice
Predictable quality across shifts and properties
Clear documentation to satisfy building managers, strata committees and auditors
Reduced environmental impact through water saving methods and controlled runoff
Faster communication and accountability when you need changes or escalation
Westlink is led by Zahid Ali, CEO, who guides operations, safety and customer experience across all brands in the group, including Westlink Cleaning Services, Westlink Commercial Cleaning and Westlink Construction Cleaning. Leadership focuses on practical service design, compliance that works on real sites and steady capability growth as we expand across NSW and the Northern Territory.
Structured onboarding with site specific inductions and buddy shifts
Ongoing WHS and chemical handling training with refreshers scheduled
Surface sensitivity training for timber, stone, render, glass and coated floors
Equipment mastery for scrubbers, vacuums, extractors and pressure systems
Supervisor pathway with coaching on audits, reporting and client communication
Toolbox talks that capture lessons from incidents, near misses and new materials
Named contact and supervisor accountability
Checklists aligned to each scope of works
Photo logs and short progress notes for transparency
Escalation paths for urgent needs and after hours access
Respect for client spaces, data privacy and building rules
This leadership model and training program allow Westlink to deliver consistent outcomes across homes, offices, warehouses, strata sites and construction handovers while meeting the safety and environmental expectations of Sydney and Darwin authorities.
Westlink delivers end to end cleaning across residential, commercial, strata, industrial and construction settings. Services are delivered by trained technicians using surface specific methods and documented SOPs.
Residential house and apartment cleaning
Office and commercial facility cleaning
Strata cleaning and common area maintenance
Industrial and warehouse cleaning
High pressure exterior cleaning for hard surfaces
Builders and post construction cleaning through Westlink Construction Cleaning
Kitchen and hospitality venue cleaning
Window and glass cleaning
Retail and showroom cleaning
Deep cleaning and sanitation for high traffic sites
How we deliver
Scope of works aligned to each site
WHS risk assessments and site inductions
Quality checklists with supervisor audits and photo logs
Surface sensitive techniques for timber, stone, render and coated floors
Clear reporting and a named contact for every account
We operate from Sydney and Darwin with a single quality system and responsive scheduling.
Southern Sydney • Inner West • Upper North Shore • South West • Outer West • North West • Lower North Shore • Northern Beaches • Inner City • • Eastern Suburb • Sutherland Shire • Parramatta
Darwin CBD
Northern suburbs
Palmerston and surrounds
This footprint supports homeowners, property managers, builders and multi site businesses that need consistent outcomes across locations. As we expand, coverage will grow across NSW and the Northern Territory, followed by additional Australian cities.
Quality systems
Written SOPs, supervisor audits, photo evidence and measurable outcomes.
Safety and compliance
WHS protocols, chemical handling training, equipment tagging and Sydney Water compliant runoff controls.
Environmental responsibility
Water efficient pressure cleaning and low impact products where suitable.
Specialist brands under one leadership
Westlink Cleaning Services for residential and mixed sites, Westlink Commercial Cleaning for offices, strata and industrial facilities, Westlink Construction Cleaning for builders and fitout partners.
Reliable communication
Named contacts, escalation paths and transparent reporting.
Capability and care
Commercial grade equipment applied with residential level attention to detail.
Cleaning should protect people and the environment. Westlink pursues practical sustainability that works on real sites.
Environmental practices
Water efficient exterior and pressure cleaning
Chemical selection and dilution control with SDS management
Runoff capture and disposal procedures aligned to council rules
Preventive maintenance that extends surface life
Community and people
Support for schools, community groups and local facilities where possible
Training and upskilling programs that build long term careers
Safe, respectful work practices on every site
We review results quarterly and set improvement targets for water use, chemical control and waste handling.
Westlink has delivered thousands of cleans across residential, commercial, strata, retail, hospitality, industrial and construction environments.
Typical outcomes
Long term contracts for offices and strata portfolios
Large scale builders cleans and staged fitout handovers
Regular residential care with consistent teams
Retail and hospitality schedules that protect trading hours
Clients highlight our reliability, communication, surface care and ability to manage multi site portfolios with consistent standards in Sydney and Darwin.
Westlink is building a trusted Australian cleaning group with controlled growth and measurable quality.
Deeper coverage across NSW and the Northern Territory
Additional supervisors and training capacity
Upgrades to machines and workflow software
Expanded builders clean capability under Westlink Construction Cleaning
Entry into additional Australian cities using the same central systems
Year on year sustainability gains in water use and chemical control
Advanced reporting with service level commitments and audit dashboards
WHS, Sydney Water and council compliance
Skill development and accredited training pathways
Continuous improvement through incident reviews and toolbox talks
This roadmap keeps quality, safety and environmental responsibility at the center while we scale.
